| Issue ID | 1282979 |
| Internal NHTSA # | 10864645 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | VERACRUZ |
| Model Year | 2007 |
| File date | 02/04/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Car died while driving (in motion), i took it in and they needed to replaced alternator at cost of $704. 02. Same problem with alternator began to happen again. I received a recall notice, nhysa 14v-415. Recall work was then done. I attempted to get reimbursed for the money spent the first time the alternator went out. I sent in all paperwork required and waited. I phoned in to see what the delay was, they were missing our proof of payment receipt. I sent that in and waited some more. Each time i called i had a new "case worker" because the other one(s) were no longer working there. Each time my case must have been placed at the bottom of the stack. Each time they promised to expedite my claim. I'm still waiting. Not only that, they recall repair work doesn't seem to have fixed the problem. We keep getting "fluid" leaking onto the alternator. They will not do anything more unless hyundai puts out another recall notice. I won't buy hyundai again! |
| Vehicle Mileage at Failure | 42086 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GILROY, CA |
| VIN pattern | KM8NU13C97UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |