Issue ID | 1401445 |
Internal NHTSA # | 11016205 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | VELOSTER |
Model Year | 2016 |
File date | 31/07/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | My husband and i recently purchased this vehicle back in april 2017. Ever since we purchased the vehicle we have been having transmission issues, resulting in the vehicle stalling when pulling onto the highway. The vehicle is shifting very bizarre and my husband and i both feel eerie to operate the vehicle even for short distances. We have been to the dealership around 12-15 times and each time leave with no resolution or care. We go to the humble hyundai in texas. We have had so many situations where they just send us home, put us in a loaner while the car stays parked, etc. We have pulled onto the highway and come to a complete stop and traffic had to stop so they wouldn't hit us, we have had to pull over and put the hazard lights on, we also have one incident on film. I just don't want to continue with this vehicle and/or the company because i feel like we have been put on the back burner and our lives don't matter, only our money. Please feel free to contact me through email during business hours due to my job. [xxx] my cell phone is [xxx]- i am available before 8 and after 5:30 .. Attached is 1 of many repair orders that they gave us and sent us away. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | |
Number of Occurences | 3 |
Source of the issue | NHTSA WEB SITE |
City and State | HUFFMAN, TX |
VIN pattern | KMHTC6AE1GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 13/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |