| Issue ID | 1691778 |
| Internal NHTSA # | 11360200 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | VELOSTER |
| Model Year | 2015 |
| File date | 17/09/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Driving on major highway, car lost power. Stepping on the gas would not allow the car to move. Car is no longer able to be driven and had to be towed to dealership. We are being told the engine is bad and needs to be replaced. The only detail is there is a noise. This is similar to the same problem as the earlier year vehicles. This is a huge safety concern and luckily nobody was injured and there was no crash or fire. It has taken 4 days to get a diagnostic from hyundai. They will not authorize a rental until warranty work is authorized by hyundai, which could take another three to four days. Considering the service dept is trying to go through hyundai for warranty instead of the extended warranty company leads me to believe there is something bigger that they are not being transparent about. I regret buying this car. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLANTATION, FL |
| VIN pattern | KMHTC6ADXFUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |