| Issue ID | 1578923 |
| Internal NHTSA # | 11229474 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | VELOSTER |
| Model Year | 2014 |
| File date | 30/06/19 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Takata inflators - front and read door latch malfunctions, ie.: front and rear door outside and inside latches not releasing (opening) manually and/or electronically with fob resulting in potential safety issues. The auto was parked and doors locked using fob. When i returned to car, i pressed the unlock button on fob, heard the clicking sound the fob makes when the unlock button is pressed; we pulled the driver side and both passenger door latches, the driver and rear passenger doors did not open. My guest tried to enter the rear passenger door by pulling the inside latch, it still didn't open. Next i pulled the drivers side door latch from the inside, it opened. I leaned into the car, turned on the engine to roll down the drivers window to enter the car. I've tried replacing fuse and fob batteries, resetting the lock/unlock code and nothing seems to work. Crawling over seats, rolling down windows the running around car, and leaving window open are safety hazards. Two non-working doors are safety issues and negatively impacts my customer experience. |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAS VEGAS, NV |
| VIN pattern | KMHTC6AD4EUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |