Issue ID | 1004807 |
Internal NHTSA # | 10536372 |
Manufacurer | Hyundai Motor Company |
Brand | HYUNDAI |
Model | VELOSTER |
Model Year | 2013 |
File date | 20/08/13 |
Component | VISIBILITY:SUN ROOF ASSEMBLY |
Product type code | VEHICLE |
Description of the problem | I own a 2013 hyundai veloster that i purchased in may. While driving over the tappan zee bridge, this morning, my sunroof spontaneously exploded without warning. I was in shock, covered in glass and unable to pull over until i reached the toll plaza, the there is no stopping on the bridge. I called my dealer and they advised me that it was a "known issue" but that my car had not been recalled and they were not sure why. The tow-service that is used for the thruway authority could not take me to my dealer and only to the nearest one, which is white plains hyundai. They also advised me that it is a "known issue" and has to do with the glass. Again, they confirmed that my vin was excluded from the recall. It is (obviously) covered under warranty. However, i am now terrified of my sunroof as no one can tell me that the issue is resolved and assure me that it won't happen again. I've only owned the car for 3 months! At the dealer's suggestion, i called hyundai customer service for answers and received very little information. I have photos available and am happy to do an interview. |
Vehicle Mileage at Failure | 4000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LAKE HIAWATHA, NJ |
VIN pattern | KMHTC6AE3DUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 24/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |