Issue ID | 1578480 |
Internal NHTSA # | 11229109 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | VELOSTER |
Model Year | 2013 |
File date | 08/06/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I was driving my 2013 hyundai veloster turbo on a small road, as i pulled away from a stop sign i heard loud metallic grinding and scraping sounds, the vehicle lost power and i immediately pulled to the side of the road and turned the vehicle off. Checked under the vehicle and found oil spraying from the engine block. Vehicle was found to have a blown rod and a hold in the engine block and was towed to sussman hyundai of willow grove pa where i was informed of recall 19v-204 #182. I was told by the service department that the vehicle needed a new engine due to the blown rod that left a hole in the engine block and it was likely that it would be covered under the recall. The vehicle stayed at the dealership for over a week while pictures were taken and sent to hyundai corp, hyundai declined to assist with the issue saying the vehicle was out of warranty. I contacted hyundai motor america for further assistance, i was told to leave the vehicle at the dealership and was given case #15862961 hyundai motor america has been very unresponsive. It's been over 3 weeks without any official notice. I was lucky that this issue didn't happen at higher speeds, i easily could've been hurt or killed due to the engine malfunction. Vehicle had 89k miles when the issue occurred. |
Vehicle Mileage at Failure | 89712 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ABINGTON, PA |
VIN pattern | KMHTC6AE6DUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |