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2013 Hyundai VELOSTER Electrical System Problems, Complaints and Defects

Issue ID	1647322
Internal NHTSA #	11311426
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	VELOSTER
Model Year	2013
File date	14/02/20
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	I bought my car may 2016 it had an odd smell once i started using my ac unit but couldn't figure it out. In august i lost level 1 and 2 on my blower knob, and in october 2018 i lost all heat and the blower knob no longer worked. I oreder an oem dash control unit and had a co-worker install it for me. Sept. 2019 i again lost level 1 and 2 of the fan blower. I contacted the supplier and was told this is only under warranty if it was installed at a certified shop and only if i put on 12k miles and under 1 year. I wasn't able to use my warranty due to i had my co-worker in stall. Feb 14th 2020 remote started my car as it is very cold in wi. When i got to my car i thought it was on fire due to the smell inside my car. I saw no smoke or flames. I drove home from work and the smell was horrible i had to crack the window it was so strong and drove in the slow lane in case my car burst in to flames so i could get out. Feb. 16th my while driving my car the smell of burning plastic was overwhelming and then suddenly i lost total heat and the knob for the blower no longer worked. Feb. 17th i bought another heater from the same oem online store. I brought it to work when it arrived on the 20th. The same c-worker went to install it and he said he wouldn't install it because he didn't want me to die from my car starting on fire as the cable harness connector is melted. I launched a complaint with hyundai the same day. I was given a case number and told to wait to hear back within 24 hours due to the fire issue/safety concern. I did hear from roberta from corporate and i went over the details, she said they would pay for towing and car rental. I took my car in to a hyundai dealership and am being told that i have to pay $136 because they need to rule out that it's not my remote starter causing the issue that i had installed at best buy. This is a known issue of that component melting
Vehicle Mileage at Failure	110000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	OCONOMOWOC, WI
VIN pattern	KMHTC6AD3DUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	19/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SB1JM20E00E082979 JN1BF0BA4PM401974 JH4DC4361WS003615 2HGEJ6555VH907325 1FTNE14W48DA07789 ZFF93LMB000265396 MA3JDT08WRME21320 JN1CFAN16Z0130601 WBATX32050LB26991 JM3TB3DA6C0340731 KMHLS4AG5PU555972 WMWZC3C54EWP27456

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2013 Hyundai VELOSTER Electrical System Problems, Complaints and Defects, Recalls and Failures

2013 Hyundai VELOSTER Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?