Issue ID | 1268588 |
Internal NHTSA # | 10849653 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | VELOSTER |
Model Year | 2013 |
File date | 27/02/16 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Our 2013 model hyundai veloster closed sunroof exploded on february 27, 2016 while driving down freeway at 65mph in fast lane. It sounded like a gun going off when the roof exploded into pieces on the backs of me and my husband. We where is utter shock, trying to get off the freeway safely while glass falling on us. When looking at the roof, it was clear that it exploded bursting from inside out; leaving the frame bent like it was forced open from inside out. This was not a pressure issue (before getting on freeway, the sunroof was open). It was not a hot or cold issues either as it was a nice 72 degrees. Though there is a recall for the 2012 veloster models and unfortunately there has not been enough people to report issues for 2013 models as of yet. When contacting hyundai dealership, i wanted to file complaint (they gave me an 1800 number) then i asked if there were any issues, they denied ever hearing about something like this. As my husband and i are commuters, we have already run out of warranty and would need to pay out of pocket. I will be fighting for reimbursement of the $1,490. 00 ($500 deductible) that it cost to fix the sunroof and frame that needed replaced. My argument is that i purchased my 2013 vehicle in oct. 2012, therefore my car was manufactured in 2012 and they were still using the 2012 defected roof for the early 2013 models and that should be honored to the 2012 recall. |
Vehicle Mileage at Failure | 128224 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MOUNTAIN HOUSE, CA |
VIN pattern | KMHTC6AD1DUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 25/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |