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2012 Hyundai VELOSTER Visibility Sun Roof Assembly Problems, Complaints and Defects

Issue ID	945182
Internal NHTSA #	10479487
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	VELOSTER
Model Year	2012
File date	29/09/12
Component	VISIBILITY:SUN ROOF ASSEMBLY
Product type code	VEHICLE
Description of the problem	On september 29, 2012 (approximately 1 pm) my wife was driving at 55mph on i 93 near exit 8 in manchester new hampshire. She drove over a normal bump in the road and without warning the sun roof of my 2012 hyundai veloster exploded into and out of the car. My wife had glass embed into her scalp. She proceeded to exit 9 and pulled off the highway where she met me. Injuries were minor and no professional help was needed, i removed the glass from her scalp. We called the nh state police and notified them of the incident. We did not file an official police report at that time. The sun roof glass was destroyed and covered the interior and exterior. The paint on the exterior has many scratches and deep gouges, the interior has glass embedded into the upholstery. Today (oct 9, 2012) i went to pick up my car at the dealer, the roof has been fixed but the paint is destroyed by the incident and the interior has glass embedded into it. The car is a hazard to try and sit in. I brushed the rear seat and glass stuck into my hand. The car is currently at the dealer, this issue is still in process with the dealership. My wife refuses to drive the vehicle. I have asked for a written document from hyundai such as an engineering report stating that the problem has been researched, resolved and that corrected components are being installed in our car & not just another piece of defective glass installed that will shatter on us while driving at highway speeds. I want my new car put back to new condition like it was before this incident. I also filed a formal complaint with hyundai after the incident on october 1, 2012. I can supply you with the case number if necessary. ... Updated 10/17/12 bf updated 10/19/2012 js
Vehicle Mileage at Failure	12500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ABINGTON, MA
VIN pattern	KMHTC6ADXCUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

W0LPD5EC4DG053203 W1Y4DDHY4MT053484 WBA1S120107D59771 NVGZZZ5NZHW914776 KMHD251BMEU191875 1FMCU9H99DUA26079 WF0DXXGAKDDK85921 WDD2383611F079922 WAUEAAF48RN010808 1GKS1CE02CR195152 AHTLB52E503096643 WBY41DU030S682844

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2012 Hyundai VELOSTER Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

2012 Hyundai VELOSTER Visibility Sun Roof Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?