| Issue ID | 917899 |
| Internal NHTSA # | 10456626 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | VELOSTER |
| Model Year | 2012 |
| File date | 25/03/12 |
| Component | POWER TRAIN:MANUAL TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | While approaching a traffic circle, the driver slowed the car from 30 mph to about 15 mph for traffic sequencing. When the accelerator was pressed, the rpm increased to about 6000, but the car did not accelerate for 3-5 seconds, which caused oncoming cars to swerve to avoid a collision. A similar situation developed several weeks later when merging from one freeway onto another. Several mechanics have termed this situation as a "false neutral," where the computer controls attempt to determine into which gear to downshift, in order to maximize acceleration torque. Whatever it is, although hyundai mechanics say it's "normal," i think it is unsafe and the problem must be addressed. Timely and reliable acceleration should be a given in any new vehicle. The vehicle has a dual-clutch transmission, which the service manager at the dealer stated was susceptible to the delayed acceleration, but was normal. Updated ivoq 05/22/12 |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LONG BEACH, CA |
| VIN pattern | KMHTC6AD5CUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | MAN |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | WIN HYUNDAI |
| Dealer's telephone number | 800-416-7422 |
| Dealer's city | CARSON |
| Dealer's state code | CA |
| Dealer's ZIP code | 9810 |