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2012 Hyundai VELOSTER Fuel Propulsion System Problems, Complaints and Defects

Issue ID	923008
Internal NHTSA #	10460543
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	VELOSTER
Model Year	2012
File date	01/06/12
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Vehicle had strong smell of fuel inside the vehicle. No visible leaks under the vehicle. Called the henderson hyundai service department and was told that i need to leave the a/c controls on re-circulate to minimize the condition. The fumes were overwhelming, close to home so drove it home with all windows open to vent the smell. Called roadside assistance and had vehicle towed to dealership for repairs. Picked up vehicle next day and the dealer did nothing, said this was normal, and to run the re-circulate as told before. Spoke with service manager at henderson hyundai who gave me a two page document that stated " several factors must be present at the same time in order for this to occur. Some examples of these conditions are, high ambient temperature (100f +), high altitude, poor fuel quality, low fuel level in the gas tank, extended idling, slow traffic or stop and go driving. Fuel odor under these extreme conditions is normal and does not indicate a defect with the vehicle" i then stated that they should inform the buyer prior to purchase, as all of these conditions exist in the las vegas area for 4 months of the year. I also brought up the possibility of the car having the a/c on while in an extended idle situation, and the operator not knowing this, then getting in the car and lighting a cigarette without being aware of the issue, and possibly causing a fire, the service manager said that yes, that could happen. I have the complete two page document from hyundai if you would like a copy of what i was given, as most of the extreme conditions noted are a daily occurrence during the summer months in las vegas, i cannot believe that they would even sell this vehicle. I was also told that this is because the charcoal cannister on the emission system cannot handle the amount of vapor produced. I also suggested routing the vent to another location.
Vehicle Mileage at Failure	6667
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HENDERSON, NV
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZ17ZDW414149 MEXF25D20ST039287 WP1ZZZ92ZFLA42904 AHTLB52E503096643 JF2SKAJC7MH565601 MRTAGBGA7RA004861 W1N0J6EB5LF803844 SJNFEAJ11U1908906 JN1YCNT31U0412159 WMWMMG310X0TV7992 WVWZZZAUZJP576259 WMWXU710802M23839

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2012 Hyundai VELOSTER Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2012 Hyundai VELOSTER Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?