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2012 Hyundai VELOSTER Electrical System Problems, Complaints and Defects

Issue ID	1343268
Internal NHTSA #	10937028
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	VELOSTER
Model Year	2012
File date	11/12/16
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	I contacted hyundai motor of america to try to come to a resolution with an ongoing issue with veloster vehicles. Back in 2015, i had to have my hvac fan speed controller replaced due to it intermittently working. The controller was replaced in march of 2015 under manufacturer warranty. Now in december of 2016, the fan speed control started to show the same symptoms as before. Then one evening it stopped woking all together. Now, i am out of warranty by mileage, current vehicle mileage is 91000. I ended up taking apart the dash to inspect the failed part and found it to be melted/burnt. Once i found this, a couple days prior to total failure, i smelled and distinct plastic burning smell and i put it off as a vehicle that was in my close vicinity. But upon inspection, i found that it had in fact been my vehicle that smelled of burning plastic. This condition is exhibited while vehicle is stationary or in motion. I went looking around the countless veloster forums and found that this is a common issue with these vehicles. The blower motor fan speed control switch is not made in a fashion to handle the higher current of high speed fan position (hvac). The switch has caused the plug behind it to melt as well. I completely disassembled the switch and found multiple melting points/burn marks. The fuses in the vehicle for the blower motor are good. The blower motor itself is not pulling "excessive current". I have gone through and trouble shot the issue like any good technician would. This is when i contacted hyundai about the issue. I recently heard back from them that they are not willing to call me, look at failed parts, or offer any assistance for the repair of a flawed in design and manufacturer part. This can end up being a fire hazard if someone does what i originally did and just set the fan to work on high speed only and continue to drive the vehicle.
Vehicle Mileage at Failure	91000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CLARKSVILLE, TN
VIN pattern	KMHTC6ADXCUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

AHTLB52E503096643 JF2SKAJC7MH565601 MRTAGBGA7RA004861 W1N0J6EB5LF803844 SJNFEAJ11U1908906 JN1YCNT31U0412159 WMWMMG310X0TV7992 WVWZZZAUZJP576259 WMWXU710802M23839 JN1CC13C37T005320 LGXCD4C46Y0137880 NMTKE56E40R046274

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2012 Hyundai VELOSTER Electrical System Problems, Complaints and Defects, Recalls and Failures

2012 Hyundai VELOSTER Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?