| Issue ID | 1021215 |
| Internal NHTSA # | 10551037 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | TIBURON |
| Model Year | 2008 |
| File date | 02/11/13 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | On 5/19/13 i purchased 4 new good year assurance fuel max tires. After driving less than 5,000 miles on the tires my tire pressure light came on 3 times, &when i checked them, all 4 had gone low (by 5-7lbs of pressure each time) . After the 3rd time of this happening, in less than 6 months of purchase, i decided to search online to see if anyone else was having similar problems with these ties. The results were scary; i found dozens and dozens of blogs & reviews stating these tires were slowly loosing air, bubbling &/or bursting. Most stated cracks were found on the sidewall inside the tire, causing pressure to go low. After seeing these results, i went outside and inspected my tires more closely, and the front driver side had a small bubble in it. I immediately took it back to good year and was told that the bubble was a road hazard issue cause by hitting a pot hole (and this was before anyone even took the tire off to inspect it). I asked why all 4 tires have been slowly loosing air, and their reply was "that is odd, that doesn't usually happen like that." based on my findings from the internet, i asked them to inspect the internal sidewalls of the tires, just to make sure there were no cracks that could be causing the slow air leaks. I opened a file with gy's customer service and they asked the store to inspect the inside of all 4 tires, and to send them an inspection report, but all the tech did was spray the outside of the tire to check for air bubbles/leaks (but did not remove the tires to check the inside walls). The tire with the bubble was replaced, but i was not allowed to keep the tire to have it inspected. I was told the manufacturer would inspect it, but that will take several weeks. I'm very concerned with the number of reviews/blogs online with the same/similar complaints about these tires, so i am filing this complaint to document my experience with them. I've had my car since 2008 and never had any problems with my old tires. |
| Vehicle Mileage at Failure | 36790 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALTIMORE, MD |
| VIN pattern | KMHHN66F28UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
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