| Issue ID | 1623457 |
| Internal NHTSA # | 11286608 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2019 |
| File date | 14/11/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I purchased this vehicle brand new with only 18 actual miles on the car around 6/14/19. During a call to dealership customer service call i was advised there was a software update that needed to be completed (service campaign 953 - ecm & cluster update-engine monitoring logic product improvement). Service was completed within 4-5 days before service campaign was closed. Within one week later was driving vehicle and bell went off and displayed two message on the instrument cluster. Three indicator lights were frontal collision avoidance, warning indicator and epb indicator activated. After arriving at destination i was going to back vehicle into a parking spot and noticed the rear camera not working. After getting back in car and leaving, the instrument cluster and camera was back to normal operation. Next day returning home from work the same incident occured a second time. This time noticed after putting the vehicle in park and not turning vehicle off, then trying to put vehicle in drive, the gear shifter would not come out of park until vehicle is turned off. Took to dealership and vehicle was showing several codes. Hyundai was contacted and was advised to have software reboot. This worked for close to a week then happened a third time within 403 miles since service campaign was completed at 7514 miles. |
| Vehicle Mileage at Failure | 7600 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | VIRDEN, IL |
| VIN pattern | 5NPE34AF1KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |