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2019 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects

Issue ID	1693556
Internal NHTSA #	11361502
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2019
File date	21/10/19
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	The led dynamic bending headlamps project 2 black voids onto the roadway or stationary objects in front of the vehicle. These voids do not illuminate the area on the pavement and are a driving distraction. The voids can be observed consistently during use of the low beams whether the vehicle is in motion or stationary. These dark voids only appear with low beam use and do not appear while using the high beams. At the time i purchased the vehicle, oct 21, 2019, the sales rep informed me this flaw could be fixed by a mere headlamp adjustment and after 3 headlamp adjustments by the dealer (ongoing into february 2020 and having hyundai directly tell me to work out issue with dealer) because it could not be fixed and there was no way of changing the headlamp assembly, the dealership found a technical bulletin from hyundai about this issue dated december 2018 describing these voids as an anti glare mechanism and to not perform any headlamp adjustments.
Vehicle Mileage at Failure	20
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WOODSTOCK, IL
VIN pattern	5NPE34AF3KHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
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Vehicle speed
DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1C4RJFBG6GC355927 TMBJC7NY3NF033016 KM8HA3AB6TU374414 WP0CD2980MS232212 1J4FT47B59D124085 WDD1173422N737993 WDD2122732A879642 PP1KFA231RM200012 ZFF77XJB000211578 XTA219110K0318381 XTA219140N0442648 KMTG34TA6NU089673

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2019 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2019 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?