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2019 Hyundai SONATA Engine Problems, Complaints and Defects

Issue ID	1616210
Internal NHTSA #	11278166
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2019
File date	20/07/19
Component	ENGINE
Product type code	VEHICLE
Description of the problem	I purchased a 2019 sonata demo vehicle with 5,020 miles in june 2019. I removed the temporary tag and replaced with permanent tag on july 16. On july 20, while driving on the expressway at approximately 65mph, the engine overheating alert came on and the temperature gauge was on hot. I pulled over on the side of the expressway and waited for hours (in nearly 100 degree summer heat) to have a new vehicle towed to the dealership. The service department advised me that the water pump malfunctioned and caused the belt to tear. The service department could not provide a reason for why the water pump/belt malfunctioned on a new vehicle. The water pump and the belt were replaced after the service department had my vehicle for a about a week. The service department advised me that i should not have any further issues with the vehicle. The repairs were completed on 7/29/19. On august 16, i took my vehicle back to the dealership because it appears that the replaced/new belt is splitting/tearing. The service department advised me that there is nothing wrong with the belt, however, there is clearly visible evidence that the new belt is splitting also. I have attached a photo of the vehicle prior to the repairs; a photo of the new belt that is currently splitting; the original service repair document and the document of the service department advising me that nothing is wrong with the new belt. From the photo, you can clearly see that the new/replaced belt is splitting also and it is just a matter of time before the engine will overheat again and i will be on the side of the road waiting for a tow. Again, the service department did not have an explanation as to what caused the water pump/belt to malfunction and now they are denying that there is an issue with the replaced belt.
Vehicle Mileage at Failure	5768
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ATLANTA, GA
VIN pattern	5NPE24AF6KHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

55SWF8EB6KU303532 AAVZZZAWZMU094713 JM3KFBCM6L0850910 KMHE241CBKA487395 SJNBJ01A5DA674662 1C6RR7YT7HS794491 5YJSA1E26NF309997 JNRAZ2NY4K9111556 MB1G3DYCBCHNE0234 3AKJGLD50FSGB7862 6H8VPL19UPL598022 ACVLSCHRXJ4044637

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2019 Hyundai SONATA Engine Problems, Complaints and Defects, Recalls and Failures

2019 Hyundai SONATA Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?