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2018 Hyundai SONATA Visibility Wiper Problems, Complaints and Defects

Issue ID	1565567
Internal NHTSA #	11208542
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2018
File date	21/02/19
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	I purchased the 2018 hyundai sonata 2. 0t on 8/27/18. After we were able to experience different driving conditions and situations, my husband and i noticed that (1) at night, while driving on the highway, the windshield appeared very dark as if it was heavily tinted,and making it difficult to see the road. (2) when driving on highway or road, with normal beam headlights, we noticed that the line of demarcation from headlight to dark road was very close to the front of the car. The reason given by the maintenance dept was that this was so cars in front wouldn't be blinded by the headlight. To us, it seemed that the headlights were aimed too low. I should be able to see more than 20 feet in front of my car. We were told that nothing could be done. Also, when making a turn, the area opposite the direction of the turn is completely dark because of the way the headlights work on a turn. This is extremely dangerous-should someone decide to walk there or if there is an animal, i will not be able to see anything. Again i was told there was nothing they could do. (3) my husband put rain-x on all the windows of the car. It worked on every window except the windshield. We thought there was some sort of coating placed by the manufacturer. I was told no there was not. They could not understand why the rain-x didn't take. They told me that they spent quite a bit of time "scraping the windshield", but nothing came off. We still do not know why it should do that. (4) i noticed. Whether i was driving in smart or sport mode, their is an annoying hesitation when i step on the gas. When the stoplight turns green, it takes several seconds before the car is able to move at normal speed. We were told that they received lots of complaints about that, but no offer for a fix.
Vehicle Mileage at Failure	2134
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CONCORD, CA
VIN pattern	5NPE34AB2JHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB2200701A238749 NMB2833151J295183 1G6DA67VX80181383 WDDHF7CB0AA032892 5TFHZ5BN5HX021900 ADNU0600001916160 JT164ATL000074489 WAUZZZF44KA114038 WBA7F2C5XGGE12346 KMHSC81VP6U055415 1NL1G2116M1144665 5NPD74LF3HH201619

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2018 Hyundai SONATA Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2018 Hyundai SONATA Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?