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2018 Hyundai SONATA Unknown Or Other Problems, Complaints and Defects

Issue ID	1620768
Internal NHTSA #	11281609
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2018
File date	20/11/19
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	We were driving the car last night on city streets and the highway, when we encountered a bad smell coming into our vehicle. We first thought it smelled like natural gas coming from the outside area we were driving, but then concluded after another 5 minutes of driving the car that it was our car that was making the bad odor or smell. I pulled off the road, and shut the engine in the car off. I looked under the hood of the car to see if anything was burning or if something looked like it was very hot. I did not detect anything wrong under the hood. The coolant was fine, and the motor oil was good. So then we got back in the car, and the smell was still there. We noticed the cell phone was sitting on the "self" charger that this car has as a feature. We took the cell phone off of this area where it charges, and noticed the top rubber area was very very warm or hot to the touch. So we concluded this had to be the area that was causing this caustic smell that we were breathing for about 15-20 minutes of driving. The top surface of this rubber pad area did not look burnt or destructed, so it must be underneath this area that whatever is recharging the cell phones, maybe a battery of some sort, is no good. We were afraid it would start a fire the smell was so strong. So after a few more minutes, without the cell phone recharging on this area, the smell started to go away. So that is why we are deducting this must be the problem area. And it could be a serious one. I drove the car today, and the "strong" smell did not come back. But you can still smell the residue smell from last night's problem that occurred.
Vehicle Mileage at Failure	14000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MUNDELEIN, IL
VIN pattern	5NPE34AF2JHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WAUZZZ8R3HA005734 WDDGF4HB2EA950250 MNTBAAN17Z0052142 W0L0TGF7512305958 MMM156MH0DH628353 WDB2100622B204017 WDC0G6EB3LF751050 WV1ZZZ2HZJH007064 JTNKU3JE70J531789 YS3GP4MLXA4001018 JS1DK4331Y2100949 1HFTE314X54002085

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2018 Hyundai SONATA Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2018 Hyundai SONATA Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?