| Issue ID | 1326232 |
| Internal NHTSA # | 10916009 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2017 |
| File date | 12/10/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I purchased brand new hyundai sonata 2017 se. It took me severals days to realize that the car is wandering on the highway, it's not me. It's impossible to keep the car driving straight. It's more apparent at speeds over 50mph. At 70mph you must pay 100% attention to the steering wheel and continue to work it like a mad man; otherwise you'll end up in the ditch in seconds. It's a high severity safety defect that needs immediate, nationwide recall. If you are considering sonata 2017', learn from my mistakes and buy something else. Do not risk your life and life of your family in this piece of korean garbage. Yes, i have taken it to the dealer ( gerald hyundai north aurora, illinois ). In short, i have demonstrated the issue i'm having on the highway, the technician saw it and felt the car pulling, he saw the car wander from side to side and he saw that i had to correct the direction car is driving every few seconds. Later we swapped places, he drove the car and gave me feedback " it's ok, that's how sonatas drive. You either love it or hate it. Try sport mode, the steering wheel is stiffer, i like it better, the car is not pulling that much in sport mode" after returning to the service department, i've was ( as expected ) told that the issue cannot be duplicated and car is operating as it was designed. ---- basically gtfo mr. Customer! ---- if you are smart, just dismiss the idea of buying hyundai sonata 2017 se model ( not sure about sport or limited ). Other than life threating defect with steering, i love everything else in this car. Still, i'm taking a huge financial hit to trade it in before i make the first payment. I don't want to have an accident and my life and health is more important than few grand. I don't want to waste time to keep playing games with dealerships and keep myself stressed. |
| Vehicle Mileage at Failure | 800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 5NPE24AF6HHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |