| Issue ID | 1548445 |
| Internal NHTSA # | 11190262 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2017 |
| File date | 12/02/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 hyundai sonata. While driving 65 mph, the contact noticed the gear would shift into second, third, fourth, and back into first gear without warning. The vehicle was taken to all star hyundai (3950 century ct, pittsburg, ca 94565, (925) 778-7878) to be diagnosed, but the cause of the failure could not be determined. The dealer updated the software for the transmission, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 26,900. |
| Vehicle Mileage at Failure | 26900 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | OAKLEY, CA |
| VIN pattern | 5NPE24AF0HHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |