| Issue ID | 1456576 |
| Internal NHTSA # | 11081789 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2017 |
| File date | 22/03/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | This is my first time buying a brand new car in my mid 40's. I purchased the car (plug in hybrid) with only 25 miles on march 15, 2018 and after 7 days and 353 miles later, upon driving and coming to a stop in the city of philadelphia, pa, the car stalled and lost power. Warning message "check hybrid system." i had to step on the gas pedal all the way down to the floor and waited a second or two in order for it to move at a turtle's pace. Fortunately, i was able to find a safe spot to park the car. It was towed to a local hyundai dealership near me and as of yesterday, 3/27, no diagnostic findings. I have notified hyundai motor america and they have opened a case#. I have also reached out to the selling dealer to help me with this matter. This is extremely upsetting and disappointing, especially for me as new car buyer!!! |
| Vehicle Mileage at Failure | 353 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILMINGTON, DE |
| VIN pattern | KMHE14L27HAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |