| Issue ID | 1548853 |
| Internal NHTSA # | 11190542 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2016 |
| File date | 14/03/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I went into the dealer to get an oil change on 3/14/2019. The dealer chose to do a factory recall 50hyz. Soon as i left the dealer my car started stalling on 495 north towards tyson corner in virginia, jerking and lost drivetrain power. I could get to 60mph and the car wouldn't respond after that. I took the car back to the dealer. I was told the software updated bricked my sonata. The dealer told me they will order the part and will come in 3/21/2019 which is today. Only to get a call saying the part is on back order into may. My question is why isn't holding hyundai accountable for this? My car isn't the first one to get this software update so if hyundai knows this software is going to brink peoples car how in the hell are they allowed to keep doing this recall when they have no clue when the part will be available? |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRANDYWINE, MD |
| VIN pattern | 5NPE34AF2GHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |