| Issue ID | 1595577 |
| Internal NHTSA # | 11246462 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2015 |
| File date | 21/08/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The vehicle has intermittently failed to engage in reverse. This is only remedied by shutting the car off and restarting it. There have also been intermittent incidents of severe hesitation when accelerating, surges in the tachometer at inappropriate times accompanied by the engine racing (with check engine light indicator on), and jolting accelerations. The vehicle is usually going from a stationary position at a traffic light or intersection when the problems with hesitant acceleration occur. The failure to reverse issues occur when trying to leave parking spots or my own driveway. The engine racing has occurred at take off from a stationary position at intersections and while in motion. The vehicle has been taken to the local hyundai dealership twice over these same issues and both times the dealership stated they reset the transmission computer. The management of the service department assigned blame to the double clutch transmission and said it must learn the driver's specific driving habits. The transmission problems have always returned and remained present the entire time the car has been owned. |
| Vehicle Mileage at Failure | 72000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILLEDGEVILLE, GA |
| VIN pattern | 5NPE24AA4FHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |