| Issue ID | 1243587 |
| Internal NHTSA # | 10808317 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2015 |
| File date | 15/11/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I bought a 2015 hyundai sonata eco on aug 30, 2015 and shortly after purchase low tire pressure light and display came on while driving 65 mph indicating that the rear drive wheel was at 9psi. I pulled over on the side of the road and inspected tire and the tire had a normal feel. Drove for 10 mins and tire pressure went back up to 35 psi. On 11/15 the battery and oil light came on while the vehicle was in drive and immediately following the lights the engine shut off. I sat in the middle of the road and had to restart my vehicle and then drove it to the dealership. The dealership says, "2691 performed all system fault code search and tsb search. No fault codes stored at this time and no related tsbs for customer concern as described." the dealership later found a warning saying to reprogram the sensor and reprogrammed the sensor as the "fix". I opened a case with hyundai and the results of the case was to obtain a print out of the error codes (which is showing none) and to file a complaint with the bbb if i wasn't satisfied with the outcome. I am concerned that my vehicle is not properly recording issues that my vehicle encounters like my engine shutting off. The mechanics at the dealership said that error codes are thrown usually when the sensors go bad. I am concerned for my safety in a vehicle that hyundai will not fix solely because there are no error codes on file. I believe that the error codes that should be in this report to show the engine shutting off are not being recorded properly. Hyundai will not do anything to investigate my issue unless they see a code so until a code is thrown and recorded properly i am left with a vehicle that is unsafe and is not performing correctly. |
| Vehicle Mileage at Failure | 2684 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FREDERICKSBURG, VA |
| VIN pattern | 5NPE24AA2FHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |