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2014 Hyundai SONATA Service Brakes Problems, Complaints and Defects

Issue ID	1600419
Internal NHTSA #	11255119
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2014
File date	30/08/19
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	I purchased a car from toyota of hollywood in march of 2019. At the time of purchase the dealer kept vehicle for 1 day to make service repairs to the brakes. I brang vehicle back to the dealership in april of 2019 because of noises being heard from car ( brake noises, rocky noises, water rushing forward) but was told by service manager that noises were normal. I brang vehicle back to dealership in august of 2019 at 8am because of additional noises being heard from car (explained to employee) but was told to make an appointment. I called and made an appointment for the same morning at 9am. Car was diagnosed with multiple issues ( brakes, rotors, axle). Management (ray and michael ) made the decision to hold my car without consent due to safety issues. It has been held without my consent since friday, august 30th 2019. Bid patrol was called by managers because they did not want to speak with me or release my vehicle and asked the patrol that i leave premises without my car. I have made multiple attempts to contact the dealership by phone, email and an in person visit( with police escort) but have been unsuccessful in obtaining my vehicle. Visited dealership on monday, september 2nd with a police escort and was not allowed on premises. Manager would not speak to me, would not release vehicle and requested i contact service manager michael. The service manager did not respond to any of my calls, voicemails or emails throughout the week. On friday,september 6th 2019 i made another in person visit( with police escort because managers did not want me on premises) and managers did not want to speak with me. An employee was sent in place of manager to speak with me and i was able to obtain my vehicle but none of the safety issues were fixed( brakes, rotors, axle). I was given documents i did not want to sign but signed only to get my vehicle released to me.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LOS ANGELES, CA
VIN pattern	5NPEC4AC6EHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GYS4EKL1MR352839 WVWZZZAWZJU034321 W1K2062461F223690 WDB2200701A238749 3H3V532K6TJ099520 WF0JXXGAHJJR23111 NMB2833151J295183 1G6DA67VX80181383 WDDHF7CB0AA032892 5TFHZ5BN5HX021900 ADNU0600001916160 JT164ATL000074489

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2014 Hyundai SONATA Service Brakes Problems, Complaints and Defects, Recalls and Failures

2014 Hyundai SONATA Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?