| Issue ID | 1105384 |
| Internal NHTSA # | 10629716 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2014 |
| File date | 19/08/14 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | I noticed that my blinkers were working but i could not hear them and my seat belt did the same. I went to the morgan hyundai dealership. They found that the vehicle was not making chime sounds caused by insufficient volume coming from chime in bcm. They ordered the module to correct and replaced it a few days later. When i left the dealership i could not tell any difference in the chime sound. So i thought it might be my hearing and scheduled an apointment with and ear doctor. I explained to him what was happening. He tested me and said that i did have some difficulty in hearing high pitch sounds but that it was not bad enough to have hearing aids. He went out to my car and listened to the car chime and said that he had good hearing for his age and he was also having diffficulty hearing it. So i left his office and went back to the dealership. I was met by a very young lady and she said that she could hear it but it was not very loud. She then got an elderly man that worked there to listed and he had the same problem as i did. Then we got a middle age woman sales person to listen and she had difficulty also. Then they got the keys for four 2014 sonatas and tried them all of them failed the test. So as a last resort we got the keys on a 2015 sonata and we could hear it fine. They said that they would contact hyundai to see if this is something that will be recalled or if they have had any other complaints. It concerns me because i am use to hearing the chime when i put my keys in my car and if fixed may cause me from having an accident with out my seat belt on. Please let me know if yall are having this problem anywhere else. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 27718 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHREVEPORT, LA |
| VIN pattern | 5NPEB4AC8DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |