| Issue ID | 1362804 |
| Internal NHTSA # | 10960357 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2014 |
| File date | 15/12/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Brought car in for service and mentioned issue with slipping transmission. Was told there was a slow leak and it would need to be replaced under warranty. Transmission was replaced but the same symptoms still occurred. Dealer then replaced the transmission a total of 4 times before giving the car back to me with the same problem. After an escalation to corporate and many months of back and forth i receive an urgent phone call to bring my vehicle in immediately because the computer system apparently had the wrong part number in it and the transmission they had been putting in all this time was the incorrect one. I am currently still waiting for the vehicle to be returned to me once again with the right transmission in it and see if the problem is now corrected. However, i have no idea what residual issues the vehicle may now have based on having the incorrect transmissions in there for more than 1000 miles. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OXFORD, CT |
| VIN pattern | 5NPEB4AC4EHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |