| Issue ID | 1135807 |
| Internal NHTSA # | 10661139 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2014 |
| File date | 13/11/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I was driving east bound highway 495 to work on 11/13/14 and my car shaken and i found check engine light is on. I was so worry to drive the car and try to pull over nearest exit. And i was able to find a hyundai dealership near by. I've called hyundai bluelink to check my car issue and they've told me possible transmission related issue. Advantage hyundai took my car for service and i had to call taxi to go to work and i was late for my work with my co-worker. We both late for work and i had to go back to dealership to pick up my car. Based on what they've told me that spider web causing the issue which i don't understand. I've lost time and extra money for taxi money. After about 2 weeks later, i was driving back to home from work and my car shaken again and i saw check engine light on my dash board again!!. I was so terrified to drive and pull over nearest exit and drive slow to my home. It was around 7pm and dealership was closed. I took my car back to dealership's service center where i leased this car on jan of 2014. Same incident happen 2 times in a month and i do not feel safe to drive this car. Also dealer's service center advise me that they don't have part for this car and i have to wait until mid next week. Dealership manager told me they will be no loaner car or rental car they can provide and just told me to wait. I've request dealer to exchange to different car due to safety issue and they can't do that and telling me to contact to buy back my car from dealership, otherwise i have to drive the same car. Main point is i don't feel safe to drive this car. I do not want put myself risky situation. What should i do? |
| Vehicle Mileage at Failure | 9900 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLLEGE POINT, NY |
| VIN pattern | 5NPEB4AC8EHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |