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2014 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects

Issue ID	1105383
Internal NHTSA #	10629716
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2014
File date	19/08/14
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	I noticed that my blinkers were working but i could not hear them and my seat belt did the same. I went to the morgan hyundai dealership. They found that the vehicle was not making chime sounds caused by insufficient volume coming from chime in bcm. They ordered the module to correct and replaced it a few days later. When i left the dealership i could not tell any difference in the chime sound. So i thought it might be my hearing and scheduled an apointment with and ear doctor. I explained to him what was happening. He tested me and said that i did have some difficulty in hearing high pitch sounds but that it was not bad enough to have hearing aids. He went out to my car and listened to the car chime and said that he had good hearing for his age and he was also having diffficulty hearing it. So i left his office and went back to the dealership. I was met by a very young lady and she said that she could hear it but it was not very loud. She then got an elderly man that worked there to listed and he had the same problem as i did. Then we got a middle age woman sales person to listen and she had difficulty also. Then they got the keys for four 2014 sonatas and tried them all of them failed the test. So as a last resort we got the keys on a 2015 sonata and we could hear it fine. They said that they would contact hyundai to see if this is something that will be recalled or if they have had any other complaints. It concerns me because i am use to hearing the chime when i put my keys in my car and if fixed may cause me from having an accident with out my seat belt on. Please let me know if yall are having this problem anywhere else. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	27718
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SHREVEPORT, LA
VIN pattern	5NPEB4AC8DHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type	FWD
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBY22CF010CN63454 3GCUKREC0GG298090 WDC0G6EB3LF751050 AHTCS12G607537957 SALAG25458A446263 LJXCU3BB8PTF12118 3D7MU48G83G772456 WV1ZZZ2HZJH007064 KL1FC2E6XHB740480 2HGFA1F58AH500616 WDC2923562A140466 AHTYZ59G808004663

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2014 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2014 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?