| Issue ID | 1278815 |
| Internal NHTSA # | 10861469 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2014 |
| File date | 01/03/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I heard a grinding engine noise from the car. I took it in to ask what the terrrible sound was, i was told the computer pulled a "internal engine failure" code and it was no longer able to be driven. I was told they had a recall on earlier models but not the year 2014. I was told it needed a new engine, metallic flakes were found upon investigation at hyundai. I was told if the car continued to be driven it had a high risk of seizing up during use which would cause an accident. I was told it was recalled then later told that year 2014 had not yet been recalled, but that it was covered under warranty. They have had the vehicle for 2 months now and are stating i need to call the consumer protection agency and notify them of the situation to encourage a recall. |
| Vehicle Mileage at Failure | 19000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANDOVER, KS |
| VIN pattern | 5NPEB4AC0EHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |