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2013 Hyundai SONATA Visibility Problems, Complaints and Defects

Issue ID	959519
Internal NHTSA #	10494041
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	SONATA
Model Year	2013
File date	26/12/12
Component	VISIBILITY
Product type code	VEHICLE
Description of the problem	This complaint on a brand new 2013 sonata, is about severe interior windshield distraction caused by the reflection of the interior dash onto the front, drivers windshield. The reflection of the interior on the windshield is so severe that it impairs safe driving. During daylight driving, everything that is located on the top of the interior dashboard vividly reflects onto the interior windshield. Design effects, speakers, steering wheel and even the drivers hands with fingernails on the windshield. Evening driving the reflection is also extremely impaired via distraction, for example the odometer reflects above the interior drivers window, above the mirror and its in full color! On a test drive, after my complaint, the dealer acknowledged this problem and suggested that it maybe from cleaning fluid used during the detailing process and had the car re-detailed, however this did not rectify the problem. I have directly notified hyundai but have not heard back from them. I believe this a safety hazard and there is a dangerous flaw in the construction of the glass in this car.
Vehicle Mileage at Failure	300
Number of Occurences	1
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	WESTLAKE VILLAGE, CA
VIN pattern	5NPEB4AC8DHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	Y
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MMBMGU5H4PH018946 1C4NJDAB8DD123702 ML5EXGH11SDA58439 ZCNH96638LPC08586 WDB2110891X218798 JTJJM7FX0K5222224 1C4SDJET4FC793302 SALWA2HF5FA542136 3GNAXHEV6LS733726 MM8DJ2H3A0W828310 4T1BK36B86U100017 MAJ3S2GE6MC434664

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2013 Hyundai SONATA Visibility Problems, Complaints and Defects, Recalls and Failures

2013 Hyundai SONATA Visibility Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?