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2013 Hyundai SONATA Visibility Sun Roof Assembly Problems, Complaints and Defects

Issue ID	1038850
Internal NHTSA #	10563690
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	SONATA
Model Year	2013
File date	04/02/14
Component	VISIBILITY:SUN ROOF ASSEMBLY
Product type code	VEHICLE
Description of the problem	I was driving on i65 toward downtown nashville, in some heavy rain - all of a sudden i heard an explosion that scared the [xxx] out of me - i thought, maybe it was a collision, then i heard things on the roof - oh no, could it be hailing - didn't see any icy drops/rocks hit the road - but the sounds in my car were amplified. So, i pulled back the sun shade about an inch - and wow, i could not believe my eyes!! The sun roof had exploded - totally shattered and the pieces of glass were flying over and hitting the rear window (sounded like hail). Omg, i was shaking so bad, i didn't know who to call or what to do - should i pull over on of i65 in a heavy storm to wait for help? How much rain could the shade deflect before caving in on me!! I called hyundai service, told them what happened and i was on my way there! The service representative at hyundai told me he had never seen anything like it - maybe the glass wasn't completely closed and buckled! What?? In a downpour, i'm going to leave the sunroof open??? Is he nuts?? And, why would the sunroof explode if it were slightly open? I think he was trying to blame me and have me file a claim with my insurance company, so hyundai would not have to take responsibility! He took photos and sent them to hyundai and said he will let me know what they say about replacing it!! Also, when i asked for a loaner car, he told me hyundai may not authorize it and i would be stuck paying for the rental!!! I decided to google ? Hyundai sonata sunroof explosions? And found the article: "[xxx] was stopping to get gas for his 2012 hyundai sonata when suddenly, without warning, his sunroof shattered into pieces.? Also it stated there is/was a hyundai recall #108. I have had no recall notice to date and i've had my sonata since july 20, 2013. It has been a pleasure driving it until yesterday!!! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	8220
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LEBANON, TN
VIN pattern	5NPEC4AC0DHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHDM41CLCU538390 1HD1KZF10MB650197 1G2ZJ57B094236277 WP1ZZZ9PZ3LA44984 WVWZZZ3CZEE093044 1J4FJB8S1TL205302 WP1AA29P95LA22564 5FNRL386X6B010022 3GNEK22Z25G294343 5NPD84LFXHH129640 VR1JJEHZRKY124506 LBVUG7106GME45902

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2013 Hyundai SONATA Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

2013 Hyundai SONATA Visibility Sun Roof Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?