| Issue ID | 1144900 |
| Internal NHTSA # | 10669724 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 11/09/14 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Noticed that front tires were wearing unevenly. Because of vehicle mileage and fact that i keep tire pressure in accordance with recommended specs i contacted hyundai. The customer service area responded that i was outside the warranty period for wheel alignment and did reconsider when i raised the mileage issue as well as my attention to tire pressure. However, they would not cover the cost. On 9/11/2014, i took the vehicle to our local hyundai dealership and they aligned and balanced all tires as well as reset the steering angle sensor. The total cost was $218. 75 plus tax. I know that alignment issues can be caused by pot holes and the like, but nothing happened like that to cause misalignment. Given the mileage and the other rationale stated here, i can only conclude that 1): the vehicle was not properly aligned at the manufacturer; or 2) the tires were not balanced properly; or 3) the tires used by the manufacturer are defective. Of course, there is always the possibility that all of the prior three factors played a role in this premature/unusual tire wear. |
| Vehicle Mileage at Failure | 6506 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JENKINTOWN, PA |
| VIN pattern | 5NPEB4AC9DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |