| Issue ID | 1267284 |
| Internal NHTSA # | 10845650 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 02/06/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I purchased my hyundai sonata used from napleton hyundai, west palm beach, fl. My car is under full warranty since it was purchased at the dealer. The car had 16,000 mile on it when i purchased it in may 2014. Shortly after my purchase i returned to the dealership with a complaint that the steering had a wondering to the left that seemed to stick when traveling on the highway. I told them that my husband and my son both made comment on it when they drove the car. I never gave them any notice of the steering, yet they noticed it as well. I looked on the internet about the problem and many 2013 sonata's complained of the same steering problem. The service person took it for a ride and said it was not a problem that i needed to just get used to electronic steering. Over the last years my husband and i have rented many cars as we were looking for a home 4 hrs away from home and didn't want the extra miles on our car. We rented many 2013's with electronic steering and none had this problem and it is a dangerious problem, as it does stress out the driver to keep correcting the steering that seems to stick to the left and will not track straight while driving. I have been told that a reason for not replacing the steering is that hyundai with not reimburse the dealer if they deem the steering was not the problem. I and many others are stuck with a car that has no adjustment and no recall status in place. No one will even entertaine the fact that there is a problem with the steering. Can you help or look into this as a problem? I am taking my car in once again to hyundai this month 3-2016 to have them check the steering. If they turn me down again on fixing the steering. I will be taking it to an independent machanice for a second opinion. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | INVERNESS, FL |
| VIN pattern | 5NPEB4AC5DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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