| Issue ID | 1670665 |
| Internal NHTSA # | 11331413 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 11/03/20 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 hyundai sonata. The contact stated that there was a fuel leak in the engine compartment of the vehicle. The contact stated that the fuel leak started several months ago, rendering the vehicle undrivable. The contact received notification of nhtsa campaign number: 20v121000 (fuel system, gasoline) however the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was towed to o'brien hyundai of fort myers (2850 colonial blvd, fort myers, fl 33966), and was rejected to be serviced due to the part not being available for the recall repair. The manufacturer was made aware of the failure and referred the contact back to the dealer for assistance. No assistance was provided. The approximate failure mileage was 123,000. Parts distribution disconnect. |
| Vehicle Mileage at Failure | 123000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CLEWISTON, FL |
| VIN pattern | 5NPEC4AB6DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |