| Issue ID | 1728523 |
| Internal NHTSA # | 11398903 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 01/06/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 hyundai sonata. Upon his personal inspection, the contact discovered that the vehicle consumed approximately a quart of oil within a week. The contact took the vehicle to mccarthy blue springs hyundai (3000 nw s outer rd, blue springs, mo 64015) where they agreed to test the oil consumption on the vehicle and replace the oil as needed. After approximately five visits, the dealer acknowledged the oil consumption failure however, the dealer refused to service the vehicle under nhtsa campaign number: 18v934000 (engine, fuel system, gasoline) which the contact linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GRAIN VALLEY, MO |
| VIN pattern | 5NPEB4AC6DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |