| Issue ID | 1691262 |
| Internal NHTSA # | 11359828 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 01/08/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 hyundai sonata. The contact received notification of nhtsa campaign number: 18v934000 (engine, fuel system, gasoline). The contact took the vehicle to sport durst hyundai (4507 durham-chapel hill blvd, durham, nc 27707) where he had the engine replaced under the recall. Upon return of the vehicle, the contact stated that he could hear an abnormal knocking sound from engine with the low coolant warning light illuminated. The contact also stated that white smoke would also emit from the engine. The contact then took the vehicle back to the same dealer where he was informed that the knocking was due to the wrong type of fuel in the vehicle. The contact was informed to use 89 octane fuel in the vehicle instead of 87 octane fuel. The contact switched to 89 octane fuel however, the knocking with the white smoke became more pronounced. The contact stated that on several occasions the vehicle shutoff immediately after start-up. The contact called the dealer and was informed to bring the vehcile in to be inspected. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 196,000. |
| Vehicle Mileage at Failure | 196000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HENDERSON, NC |
| VIN pattern | 5NPEB4AC8DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |