| Issue ID | 1552497 |
| Internal NHTSA # | 11193456 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 11/03/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Last year 2017 we had car in for inspection and it also had a recall at time. Do the inspection and recall. Recall was for metal shavings in the engine compartment. We got vehicle back and was told everything was fine. This year 2018 after an oil change at jiffy lube there was an engine noise. Then we got a recall about the computer change with the bearing wear issue's we had the oil changed before we took it in not fond of service at faulkner. So they were to do the recall and to please check the engine noise we still hear it once and a while. We also did a case with hyundai with engine noise issue and the fact that this last recall was not a fix it was a cover your ass recall. I did not want anyone in my family driving a car that the engine could just slow down on the highway. Car is used for long distance driving to and from work.. 200 miles a day. Doing 70 -75 on highway thinking that the engine could slow down and you have tractor trailers on your bumper does not give me a warm and fuzzy feeling. After we took it in for this recall they told us they could not check the engine for metal shavings due to the fact that we just changed the oil. Now if this is the case why did they not tell us this the last time they "checked the engine" thinking they did not check it cause they did not change the oil. I don't know about you but i still do not feel safe in this car. What can be done at this point? The car has 140,000 thousand miles and other then this engine it might last another couple years. The engine makes the noise while sitting still, but not all the time. Nobody at the dealer wants to take the car and drive it for a while. The case was closed after we took the car to dealer faulkner of hyundai because they could not check for engine metal. This was march of 2019. I do not have the case number because of this the car has no resale value |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIDDLETOWN, PA |
| VIN pattern | 5NPEB4AC2DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Type of child seat code | |
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