| Issue ID | 1398998 |
| Internal NHTSA # | 11014106 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 01/08/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Engine seizing up driving back from visiting a friend in the next town. I lost engine power on a straight section of the road and with that power steering ability was lost as well. It was on a major highway but was grateful it didn't happen with a lot of vehicles on the road. I coasted to a stop along side the road (near an access road (a relatively dangerous place to park) but at the best place i could find with only a few seconds to make a decision. I did call the local police who came to aid me in maintaining a safe zone for me and my car. My local dealer i bought the car from seem to not be in much of a hurry to get my car fixed. I have called or texted back to the dealer over the last 9 days and have received the same message - we are waiting for hyundai to authorize repair. I have also called a hyundai customer care center and they basically said you will just have to wait. How long is too long to go without your vehicle? I need mine to get to work, to get to the store, etc. A car is no longer a luxury, it is a necessity. |
| Vehicle Mileage at Failure | 36000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PITTSFIELD, MA |
| VIN pattern | 5NPEC4AB3DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |