| Issue ID | 1391038 |
| Internal NHTSA # | 11004376 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 11/07/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 hyundai sonata. While the vehicle was stationary, it would not start when prompted. The vehicle was towed to rick case car inc (located at 3190 satellite blvd in duluth, georgia, 30096), but the cause of the failure could not be determined. The dealer informed the contact to change the battery in the key fob, but the push-to-start remote fobik malfunctioned. The failure recurred. The manufacturer was not made aware of the issue. The failure mileage was approximately 72,000. |
| Vehicle Mileage at Failure | 72000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LAWRENCEVILLE, GA |
| VIN pattern | 5NPEC4ACXDHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |