| Issue ID | 1223607 |
| Internal NHTSA # | 10777807 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 19/05/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The engine failed while i was driving. No warning, no engine light, just a knock. Hyundai is refusing to honor the warranty on this leased vehicle. No loaner car, no rental reimbursement as promised. They claimed i neglected it, even after i produced a folder of maintenance receipts. They gave the bbb arbitrator pictures of a crappy engine and an old oil filter they said was mine. I told the arbitrator about the investigations and lawsuits for the very same issue as mine. I said the engine had a defect and they denied it to the arbitrator. (they knew) now i have no car (i am disabled) and i still must pay monthly lease fee (ends 2016) and the very comprehensive insurance i am required to maintain. So i cannot afford a car and if i replace the engine (5-7 thousand) i am returning it in nov. 2016 anyway. I told the bbb auto line that i read about hyundai engines seizing in record numbers back in july. Nobody bothered to check it out and i lost. The nys attorney general eric schneiderman has investigated the hyundai dealer that pulled this for dishonest practices with consumers. |
| Vehicle Mileage at Failure | 21500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LONG BEACH, NY |
| VIN pattern | 5NPEB4AC2DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |