| Issue ID | 1215737 |
| Internal NHTSA # | 10760872 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 29/05/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | On may 29, 2015 i was pulling out from a side road onto a main highway when all of a sudden the car completely lost power and all the lights were flashing, then the engine just stopped. The brakes even went to the floor. Thankfully there were no cars coming down the main highway and i was able to get the car to the side of the road. Called a tow truck and had it towed to the hyundai dealer in chattanooga, tn. The service guy named andy tried to convince me that my oil was low causing the engine to lock up, stating the oil looked like sludge! We were unable to present every single piece of maintenance record, so we were told our warranty was void. The oil had just been changed in april and there was absolutely no reason for the engine to lock up or "look like sludge"!. The dealership wanted almost $6000. 00 to replace the motor (we don't have that kind of money accessible). When we argued about the warranty, the service department asked us to pay $675. 00 to tear the engine down. "if" they found a defect in the motor, it still might not be covered!! Needless to say, the car was towed to my brothers home and still sets there today all the while we are still making the monthly payment and full coverage insurance on a 2-year old car that we can't drive!! |
| Vehicle Mileage at Failure | 52045 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TRENTON, GA |
| VIN pattern | 5NPEB4AC4DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |