| Issue ID | 1472964 |
| Internal NHTSA # | 11100546 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 08/06/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | "takata recall" case # 11315399. Passenger brake light is inoperative. Hyundai dealership service department determined that both tail lamp housing is warped and in need of replacement. Hyundai customer service representative further explained to me that the cause of this condition occurring is that the housing socket heats up and is the cause of the warping. I brought this to the dealership attention about a possible electrical defect on numerous occasions. I filed a complaint with hyundai usa good will department and requested that they repair the vehicle, they declined based on the warranty expiration. The tail lamp housing warping on any vehicle is not a normal occurrence during the life of a vehicle. Further, hyundai is aware of this problem. They have been requiring customers to pay for the repairs on affected vehicles. The consumer should be able to replace the lamp bulb and not the lamp housing as a general wear and tear operation. I presently have a vehicle that i can not drive due the exorbitant cost to correct the problem. I am requesting that your department investigate this matter in order to generate a recall on this vehicle for defective tail lamp or wiring housing problem. |
| Vehicle Mileage at Failure | 121891 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HENDERSON, NV |
| VIN pattern | 5NPEB4AC5DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |