| Issue ID | 1380275 |
| Internal NHTSA # | 10991522 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 01/03/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 hyundai sonata. While reversing the vehicle at 10 mph, the vehicle stalled without warning. The vehicle was able to restart on the first attempt. The vehicle was driven home and then taken to a local dealer (hoselton auto mall, located at 909 fairport rd, east rochester, new york), but the failure could not be duplicated or diagnosed. The contact took the vehicle to another dealer for a second opinion (vision hyundai located at 755 ridge rd, webster, ny), but they were also unable to diagnose and duplicate the failure. The failure occurred three times previously. Hoselton auto mall stated that there was no failure with the vehicle. The dealers informed the contact that no remedy was available. The manufacturer was not made aware of failures. The failure mileage was approximately 32,500. Parts distribution disconnect. |
| Vehicle Mileage at Failure | 32500 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | 201 N LINCOLN RD, NY |
| VIN pattern | 5NPEB4AC2DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |