| Issue ID | 1325109 |
| Internal NHTSA # | 10915104 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2013 |
| File date | 30/06/12 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I have had numerous electrical issues with my 2013 sonata. First the radio stopped working shortly after purchase. Dealer replaced, no issues. Happened a second time, replaced again. My headlights have been replaced 3 or 4 times each and tail lights twice. Biggest issue has been the electric door lock on the driver's side - it does not lock using the fob or the exterior door handle button. Dealer at first tried to tell me i was nuts, in a very condescending manner, and then he experienced it. The transponder in the door lock has been replaced 5 times. The last time, they had to call japan hyundai and troubleshoot the issue. They had my car for a week before they determined that the actuator was shorting out the lock transponder, so they replaced that and it worked the longest it ever has, probably about 6 months. Now however the same lock does not lock using the fob or handle lock and it has been joined intermittently by the rear driver's side door. I lock the car using the fob/exterior lock button/interior lock button, and then have to open the front driver's side door and manually lock it. I also check the rear driver's side door, because sometimes it locks and sometimes it doesn't. The thought of having to go back to the dealer with this makes my stomach churn. Now my car has started to have a persistent metallic ticking/tapping noise that gets worse when i idle. Then it is more of a knock. I have received warranty extension information and also the class action notice related to sudden engine seizure and i am afraid that is what is next because all the notices and complaints i have read say it starts with engine knock and then the engine seizes. I have called the dealership and left messages 3 times and no one ever calls me back. I'm guessing it's because they know what's coming. My car has approximately 57k miles and i bought it new in may 2012. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FALLS CHURCH, VA |
| VIN pattern | 5NPEC4AC2DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's ZIP code |