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2012 Hyundai SONATA Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1082486
Internal NHTSA #	10607225
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2012
File date	03/03/14
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	I took my car into the hyundai dealer for a 30,000 service. They said the computer has an upgrade to the software. After the upgrade, the cruise control speeds up by 4 - 5 miles per hour when it is set. For instance, if you set it at 65 mph, it will speed up to 69 or 70 mph and then slow back down to 65. It does this when you initially set the speed or if you brake and then hit the "resume" button. In the case of "resume", if you initially set it at 65 mph and use the brake to slow down and then use the "resume" button, the car will speed up to 69 or 70 before going back down to 65. The cruise control will do this no matter what speed you initial set it at. I took the car back in and the service people thought it was strange. So they said they ran the upgrade to the software again, but it has the same issue. They then told me that the surge in speed was within an acceptable tolerance range. I have owned many cars with cruise control and none of them have ever done that and this car did not do it prior to the software upgrade. It is pretty dangerous if you are not paying attention.
Vehicle Mileage at Failure	35000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ALBUQUERQUE, NM
VIN pattern	KMHEC4A41CAXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JYACB07C34A004546 1FTFW1E88MFB49658 KMHDH41CAEU018609 JMBLYV97W7J004523 3FMTK1RM6NMA14343 KL7CJLSB1GB634942 JN8AT18T4AW551664 6F50000000RA48818 3N1CN7AD3GL800199 WDB9066131S962161 5UXKR2C53E0H33444 WUAZZZF14SD010160

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2012 Hyundai SONATA Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2012 Hyundai SONATA Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?