| Issue ID | 1515243 |
| Internal NHTSA # | 11152611 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 01/03/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My dashboard is severely cracking over top of where the airbag is placed. If i was to get into an accident those pieces of dash particle are going to fly into the face of the occupants. It is a big problem with this model car i have spoken to numerous sonata owners and they have the same problem. I have tried speaking to hyundai about it and i was told until it was actually recalled they were not repairing anyting but at the dealership i was told by the mechanic that it is a safety issue. And an upholstery shop told me they can't repair it either because it is a safety issue and can stop the airbag from deploying properly. The pictures i am providing really do it no justice the camera is not picking them up that well there are at least seven or eight cracks across the dashboard currently and i live in florida where cars get very hot and is doing nothing but getting worse i understand it's not about looks but my wife is scared that if we were to get into an accident chunks of the dashboard are going to fly into her face or our children's face we bought this car because it had a 5-star crash test rating but it seems like since i bought it it's had major safety recalls on a yearly basis and even though we as consumers bring this to the attention of the hyundai representatives they will not repair anything unless they are made to by the nhtsa. Just like the engine recall and the brake pedal stopper recall that i still have not had repaired it's one issue after another. |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MULBERRY, FL |
| VIN pattern | 5NPEC4AB2CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |