| Issue ID | 956902 |
| Internal NHTSA # | 10490383 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 01/02/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Vehicle has been to dealership 5 times for steering issue. Car pulls to right no matter road conditions, type of road, or speed of vehicle. Car showed excessive tire wear around 3500 miles. In total car has been aligned five times, four new tires put on car, new struts and mounts, and new shocks. Had independent mechanic drive vehicle after vehicle "repaired" fifth time and he said there is something definitely wrong with the vehicle's steering. Went to the dealership today to inform them that their last attempt to repair the vehicle failed. They basically blew my husband off and told him the car is fixed. However, car is still pulling to the right and he is experiencing arm fatigue from the pulling of the steering wheel. |
| Vehicle Mileage at Failure | 3500 |
| Number of Occurences | 5 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GOSHEN, IN |
| VIN pattern | 5NPEB4AC4CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |