| Issue ID | 915853 |
| Internal NHTSA # | 10454958 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 12/09/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Vehicle does not track straight, pulls to the left or right. Purchased car 9/10/12. Earliest appointment to returned to dealer 9/22/11. Tech. Reset tire pressure. He drove vehicle and verified complaint. Track balance -tracked for 17 seconds. Contacted dealer again but had to leave for florida. Went to orlando dealer jan. 3, 2012. They indicated nj dealer replaced both tie rods, performed alignment, recalibrated steering, checked tire pressure. No change in performance. Constant corrections are needed to keep vehicle in proper direction. Difficult to control at any speed. Contacted nj dealer[xxx]) numerous times to restate that this car is not safe to drive. Returning to the dealer april,2012 to request replacement. This car not safe to drive! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMILTON, NJ |
| VIN pattern | 5NPEB4AC0CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |