| Issue ID | 893454 |
| Internal NHTSA # | 10436725 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 15/08/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | As soon as i started driving my new 2012 hyundai sonata, i noticed that it was pulling to the right. The first time i brought it back to the dealer, they cross rotated and balanced the tires, and adjusted the tire pressure. I was told the technician retested vehicle operation, that the tracking was okay, and no further action was required. The minute i left the dealership, however, the car was still drifting to the right, exactly as it had been when i brought the car in. When i brought the car back the second time, the service manager said that they performed an alignment inspection and found camber settings out of adjustment. To resolve the issue, they installed camber bolt kits to get settings into specs. When i left the dealership this time, i noticed that the pull seemed less hard, and the drift took longer, but it ultimately drifted to the right again. I went back and spoke to the service manager who said that it is possible that road crowing is now causing the drift, and that i should continue to drive the car to evaluate. If i still feel there is a problem, they will have the technician test drive the car with me present. |
| Vehicle Mileage at Failure | 201 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MELBOURNE, FL |
| VIN pattern | 5NPEB4AC7CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |